Shipping & Returns
From Ambaravaa to you, with care
Every Ambaravaa order is carefully checked and thoughtfully packed before it begins its journey to you
Here you’ll find everything you need to know about delivery, returns, exchanges and refunds
Shipping
Where do we deliver?
We currently ship across India.
If your location is serviceable by our delivery partners, you’ll be able to place your order directly through our website.
Order Processing
Orders are generally prepared and dispatched within 1–2 business days after confirmation.
During launches, festive periods or unusually high order volumes, dispatch may take a little longer.
Once your order has been shipped, you’ll receive tracking details on your registered email address or mobile number.
Estimated Delivery
Most orders are delivered within:
3–7 business days after dispatch
Delivery timelines may vary depending on your location, courier availability, public holidays or circumstances beyond our control.
Remote locations may require additional delivery time.
Shipping Charges
Complimentary shipping is available on orders above ₹5000.
A standard shipping fee of ₹ applies to orders below this value.
Tracking Your Order
Once your order is dispatched, tracking information will be shared with you.
Please allow some time after receiving the tracking details for the courier system to update.
If you’re unable to track your order, our team will be happy to help.
Once your order is dispatched, tracking information will be shared with you.
Please allow some time after receiving the tracking details for the courier system to update.
If you’re unable to track your order, our team will be happy to help.
Delivery
Please provide a complete and accurate delivery address, including:
- House / flat number
- Street or locality
- City
- State
- PIN code
- Active mobile number
We recommend checking these details carefully before completing your order.
If you notice an error after placing your order, contact us as soon as possible. Changes may not be possible once the order has been dispatched.
Returns
We hope you love your Ambaravaa
But if something doesn’t feel right, eligible products may be returned within 7 days of delivery.
To qualify for a return, the saree must be:
- Unworn
- Unwashed
- Unused
- Free from stains, perfume or other marks
- Returned with all original tags attached
- Returned with its original packaging and accessories
- In the same condition in which it was delivered
The blouse piece, where included, must remain attached and unaltered.
Items We Cannot Accept for Return
For hygiene, quality and customization reasons, returns cannot be accepted for:
- Sarees that have been worn or washed
- Products with stains, perfume, makeup or visible signs of use
- Sarees with detached or cut blouse pieces
- Sarees with fall or pico added
- Altered or customized products
- Stitched blouses or made-to-measure products
- Products damaged after delivery
- Items returned without original tags
How to Request a Return
1. Contact us
Submit your return request within 7 days of receiving your order.
2. Share your order details
Provide your order number and the reason for return.
3. Return approval
Our team will confirm whether the product is eligible and share the return instructions.
4. Quality check
Once the saree reaches us, it will undergo a quality inspection.
5. Refund
After approval, the refund will be initiated to the eligible payment method.
Damaged or Incorrect Order
Something isn’t right? Tell us.
Every order is checked before dispatch. However, if you receive an item that is damaged, defective or different from what you ordered, please contact us within 48 hours of delivery.
Please share:
- Your order number
- Clear photographs of the product
- Photographs of the packaging
- A brief description of the issue
Our team will review the request and help arrange an appropriate replacement, return or refund.
Exchanges
Exchanges are subject to product availability.
If you would like another colour, design or saree, contact us within 7 days of delivery. Once the original product passes our quality check, we'll help you with the available options.
Refunds
Once your returned product reaches us, it will be inspected to ensure it meets our return conditions.
Approved refunds will generally be initiated within 5–7 business days after the quality check.
Depending on your bank or payment provider, it may take additional time for the amount to appear in your account.
Original shipping charges, if any, may not be refundable unless the order was incorrect or damaged when delivered.
Failed Delivery / Returned to Origin
If a delivery cannot be completed because of an incorrect address, repeated unsuccessful delivery attempts or the recipient being unavailable, the order may be returned to Ambaravaa.
Our team will contact you regarding re-shipment. Additional shipping charges may apply.
Cancellations
Changed your mind before dispatch?
If you need to cancel an order, contact us as soon as possible.
Orders may be cancelled before dispatch. Once an order has been shipped, it cannot be cancelled and the standard return process will apply.
Need Help?
We’re here if you need us.
Whether you have a question about delivery, your saree or a return, our team will be happy to help.